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Account and Portals
2
Different Levels Of Security Layers Available In VIDIZMO
Understanding VIDIZMO Account and Portal
Media Management
4
Understanding Media Settings
Understanding Search in VIDIZMO
Understanding Media Library
Understanding Media Manager
Control Panel
13
Understanding Portal's Security
Understanding Workflows
Understanding Encoding Providers in VIDIZMO
Understanding Audit Logs
Understanding Portal's Security Policy
See all 13 articles
Portal Settings
13
Billing Report Overview
Understanding Moderation Workflow
Understanding Domain Options for a Portal
User-Friendly URLs
Understanding Content Moderation
See all 13 articles
Users and Groups
1
Understanding Users and Groups
Playback
6
Understanding Playlist
Understanding Playlist Playback
Understanding Image Viewer in VIDIZMO
Understanding Document Viewer in VIDIZMO
Understanding Transcription Pane in VIDIZMO
See all 6 articles
User Profile
1
Understanding My Media
Single Sign-On (SSO)
1
Understanding Single Sign-On
Locations & ECDN
3
Understanding Locations
Understanding Location Restriction
Understanding VIDIZMO ECDN
Concepts
Desktop Application
1
Understanding Desktop Client for VIDIZMO
Portal Branding
3
Understanding Categories
Understanding Customized Branding in VIDIZMO
How to brand Visitor Verification Policy
Live Streaming
4
Understanding Live Control Room
Understanding Live Streaming in VIDIZMO
Understanding Live Streaming using Wowza Streaming Cloud
Understanding Live Streaming using Wowza Streaming Engine
Studio Space
2
Understanding Video Interactivity using Studio Space
Understanding Handouts
Document Processing
1
Understanding Document Processing
Image Processing
1
Understanding Image Processing
VIDIZMO Player
4
Understanding Annotations
Frame by Frame Analysis of a Video
Understanding Player Templates
Understanding Customized Branding for Player
Content Processing
2
Understanding Video Insights
Understanding Human Transcription in VIDIZMO
VIDIZMO Media Types
4
Understanding Media Types and Formats
Understanding Quiz
Understanding Personal Learning Plans
Understanding Survey
Reports
3
Understanding Quiz Assessment Reports
Understanding Media Analytics
Understanding Media Quality of Experience (QoE)
Digital Rights Management (DRM)
1
Understanding Digital Rights Management (DRM) in VIDIZMO
How-to
Portal Settings
31
How to Change Portal Title and Description
How to Feature Media on Homepage
How to Feature a Portal on Homepage
How to Customize Navigation Menu
How to Change Portal URL
See all 31 articles
Control Panel
35
How to Update Application Configuration Keys in VIDIZMO
How to Set Default Viewing Access Settings for Portal
How to Change Approval Settings for Join Request
How to Setup Portal for Anonymous Public Access
How to Restrict Commenting for Portal Users
See all 35 articles
Media Management
29
How to Upload Media
How to Upload Multiple Files
How to Capture or Upload Video Thumbnails
How to Add Closed Captions
How to Setup Media Availability
See all 29 articles
Account and Portals
4
How to Create a Portal
How to Delete a Portal
How an Unregistered User can Join Portal
How to Join or Leave a Portal from All Portals Page
User Profile
8
How to Change User Password
How to Reset Your Forgotten Password
How to Request a New Role
How to Add User Profile Picture
How to Change your Personal Language
See all 8 articles
Live Streaming
6
How to Set Up Publishing Point for Live Streaming using Wowza Cloud Streaming Server
How to Conduct a Live Webcast in VIDIZMO
How to Enable and View Interactivity Options in a Live Session
How to Configure Live Chat Application using Azure Service Bus
How to Set Up Publishing Point for Live Streaming using Wowza On Premise Streaming Server
See all 6 articles
Users and Groups
12
How to Delete a User
How to Reset Password for Other Users
How to Change User Role
How to Create, Edit or Delete a Group
How to Add New Users to a Portal
See all 12 articles
Playback
16
How to Like/Dislike Media
How to Refer Media to Viewers
How to Share Media on Social Media Platforms
How to Share Media via Mail
How to Add or Remove Media from Favorites
See all 16 articles
Digital Rights Management (DRM)
1
How to Enable DRM in Portal
Locations & ECDN
6
How to Configure ECDN Node using General Streaming Server Provider
How to Configure ECDN Node using Wowza On-premise Streaming Server Provider
How to Configure ECDN Node using Wowza Cloud Streaming Server Provider
How to Configure ECDN Node using VIDIZMO Streaming Server Provider
How to Restrict Specific Locations from Accessing Content
See all 6 articles
Studio Space
4
How to insert Quiz in a Video
How to insert HubSpot form in a Video
How to insert Handout in a Video
How to insert Survey within Video
Live Studio
3
How to Publish a Quiz during a Live Stream
How to Publish Handouts during a Live Stream
How to Publish a Survey during a Live Stream
Install & Configure
Application Installation
5
Prerequisites for installation of VIDIZMO Application in an On-Premise/Private Cloud Environment
How to Setup an Application Server for VIDIZMO Installation
How to Install VIDIZMO Application On-Premise/Private Cloud Environment
VIDIZMO Maintenance Methodology
How to Setup VIDIZMO Encoding Server
Content Storage, Transcoding & Delivery
16
How to Configure VIDIZMO Storage Locally on your Web Server
How to View and Edit Azure Storage Provider
How to View and Edit Azure Media Services (AMS) Storage Provider
How to View and Edit Local VIDIZMO Storage Provider
How to View and Edit Wowza Storage Provider
See all 16 articles
Deployment Options
11
VIDIZMO Deployment Options (On-Premise & Dedicated Cloud)
Deploying VIDIZMO in Microsoft Azure Cloud
On-Premise, Dual Server VIDIZMO Deployment
On-Premise, Dual Server VIDIZMO Deployment with Network Storage and Streaming Server
How To Setup High Availability With VIDIZMO On-Premises/Private Cloud
See all 11 articles
Integrate
SharePoint
3
Understanding VIDIZMO for SharePoint App
How to Install and Configure VIDIZMO App for SharePoint
VIDIZMO API Reference Guide
Zoom
3
How to Integrate Zoom with VIDIZMO
Understanding VIDIZMO-Zoom Integration
How to install VIDIZMO from Zoom App Marketplace
OneLogin
2
How to Setup SSO using OneLogin
Sign in using OneLogin
Okta
2
How to Setup SSO using Okta
Sign in using Okta
Azure Active Directory
1
How to Setup SSO using Azure Active Directory
Azure Media Indexer
1
How to Configure Video Insights in VIDIZMO Portal using Azure Media Indexer
ForgeRock
1
How to Setup SSO using Forgerock
Single Sign-On (SSO) using Social Networking Sites
10
How to Setup SSO using Google
How to Setup SSO using Facebook
How to Setup SSO using LinkedIn
How to Setup SSO using Twitter
How to Setup SSO using Microsoft Live ID
See all 10 articles
Google Analytics
1
How to Setup Tracking App using Google Analytics
Woopra
1
How to Setup Tracking App using Woopra
Rev Transcription
1
How to Configure Human Transcription in VIDIZMO Portal using Rev
FreshDesk
2
How to Configure Freshdesk Support App in Portal
How to Configure Freshdesk Live Chat App in Portal
Active Directory Federation Service
1
How to Setup SSO using ADFS
SAML-P
1
How to Setup SAML-P SSO using ADFS
VIDIZMO ID Connector
2
VIDIZMO ID Connector User Guide
Difference Between VIDIZMO ID Connector & ADFS Single Sign-On
BlueJeans
1
Understanding VIDIZMO-BlueJeans Integration
Ping Identity
1
How to configure SSO using Ping Identity
Release Notes
Release 6.4
3
Release Notes 6.4.6
Release Notes 6.4.5
Release Notes 6.4.3
Release 6.5
3
Release Notes 6.5.1
Release Notes 6.5.2
Release Notes 6.5.4
Release 6.6
1
Release Notes 6.6.0
Troubleshoot
Media Embedding
1
Embed Media with Single Sign-On Using Azure AD
Setup Wizard
2
Can not find path C\VIDIZMO\Cache\ContentFiles - configuring Wowza storage using Setup Wizard
Error Response: Access to path denied - configuring Wowza Storage using Setup Wizard
Playback
1
Thumbnail Capture and Processing of an Image Failed
Live Streaming
1
Troubleshoot Live Stream Connection Issues
Integrations
1
Troubleshoot Zoom Integration Issues
Installation & Configuration
7
Error Logging Into SQL Database Server
Users Cannot Be Added Or Have Their Roles Changed
Account Limitation For Sending Emails
Why Is My VIDIZMO License Deactivated
SQL Database Authentication in VIDIZMO application
See all 7 articles
Frequently Asked Questions
General
52
How To Submit Support Ticket
What is VIDIZMO?
How do I cancel VIDIZMO Trial account?
How do I Give Feedback on VIDIZMO Trial Account?
How do I get started with VIDIZMO?
See all 52 articles
Media Management
19
Can I narrate voice over my PowerPoint presentation slides?
What media management tools are available as part of this platform?
Can thumbnails be attached with a level of custom flexibility?
Can we create a sharable URL and thumbnail for the video?
Does VIDIZMO allow users to share video by email to another user within the company?
See all 19 articles
Integration Options
10
What are some of the common integration options with VIDIZMO?
How to enable Anonymous Access to VIDIZMO site in SharePoint
Does VIDIZMO provide social integration capabilities?
How does VIDIZMO provide enterprise social integration with SharePoint?
Does VIDIZMO allow integration with Yammer?
See all 10 articles
Portal Settings
1
What is the difference between Account Homepage and Channel Homepage?
Live Streaming
1
Does VIDIZMO offer Closed Captioning for Live Streams?
Deployment Models
10
Which deployment models are supported by VIDIZMO?
Briefly describe the conditions required for different deployment models.
What are the different hosting and support models for VIDIZMO?
For cloud deployment, what is the most common implementation method utilized by your customers?
What is the recommended deployment architecture for on-premise installation?
See all 10 articles
VIDIZMO Internal Checks and Regulations
4
Are terminated VIDIZMO employees removed from any system supporting or containing client data within an appropriate time frame? If so what is the time frame?
Do future VIDIZMO employees go through a background check before getting hired?
What are the VIDIZMO passwords settings for administrators?
What other restrictions are applied to passwords?
Application Architecture
7
Does there need to be a separate application server and database server?
How many production databases are required by your system?
What database platforms does your system support (include versions)?
Indicate the number and frequency of release updates to the software over the last three years.
Can your video system be deployed to multiple production servers and load balanced?
See all 7 articles
Downloading
2
Does VIDIZMO use progressive download?
Is VIDIZMO capable of restricting user downloading of specific videos?
General Platform Features
19
Is the video system capable of a publishing approval workflow?
Does VIDIZMO enable content curation?
Which browsers (and versions) are supported by your solution?
Does VIDIZMO support content annotation?
Does VIDIZMO offer podcasting or vodcasting facility?
See all 19 articles
VIDIZMO Licensing Options & Pricing
8
How is VIDIZMO Software Licensed ?
How does VIDIZMO define a "Registered User"?
How does VIDIZMO define an "Active User"?
Is there a licensing cost for anonymous viewers? Is there a limit on how many anonymous viewers can watch publically available content?
How are overages calculated for Registered and Active Users?
See all 8 articles
User Roles, Permissions & Access
8
Please describe the different user roles available in VIDIZMO?
Does VIDIZMO provide capability to define new user roles or customize existing user roles?
How does VIDIZMO handle authorization?
How does VIDIZMO segregate users, content and delegate their management to specific users or groups?
Can channel or category access be limited to specific users or groups?
See all 8 articles
Video Ingestion, Upload, Streaming and Encoding/ Transcoding
15
What are the different ways to upload content in VIDIZMO?
Which file types (audio, video, image, docs.) are supported by VIDIZMO?
Which protocol does VIDIZMO support for uploading content, HTTP or FTP?
Can video be ingested from different sources in a variety of formats?
What is encoding?
See all 15 articles
Single Sign-On
5
How does VIDIZMO authenticate users for SSO?
Does VIDIZMO integrate with Active directory?
Does VIDIZMO have the capability to integrate with Single Sign-On solutions?
Does VIDIZMO provide Enterprise Grade Security (including Single Sign-On)?
Is VIDIZMO for SharePoint App required for SSO to work within SharePoint?
Analytics & Reporting
10
What type of video/ media content analytics can be provided by VIDIZMO?
What are VIDIZMO's analytics and reporting capabilities?
Does VIDIZMO provide specific content analytics such as who viewed the video, average viewing duration, percentage of video viewed, video file size, etc.
Is VIDIZMO capable of providing additional analytics and reporting as per customer requirement?
Does VIDIZMO have the ability to monitor usage statistics?
See all 10 articles
Live Streaming/Webcasting
15
What are the features of VIDIZMO livestream?
How does VIDIZMO provide livestreaming?
What is the video quality like for VIDIZMO live streaming sessions?
Is there any specific bandwidth requirement for live streaming through VIDIZMO?
Does VIDIZMO support any instant messaging system or chat capability during live streaming sessions?
See all 15 articles
Metadata, Search, Indexing, Tagging & Bulk Upload
17
What metadata categories can be attached to a video?
Is VIDIZMO capable of indexing and searching for videos and related video metadata?
What are VIDIZMO's in-video search and metadata support features?
Can user add metadata manually?
Can VIDIZMO generate metadata automatically?
See all 17 articles
Mobile and HTML5 Playback
6
How mobile-friendly is VIDIZMO?
Is your video system compatible with mobile web browsers? If so, what browsers and versions are supported on mobile?
Which mobile devices are compatible with VIDIZMO?
Can videos be published from mobile devices?
Does VIDIZMO have a mobile application? What devices or mobile operating systems are compatible with the application?
See all 6 articles
Security
8
How does VIDIZMO meet enterprise (business and IT) security requirements?
How is user security managed within the application? Describe the levels of access/security and the skills required to administer it.
Does VIDIZMO offer automated system to help users who have forgotten passwords
How does VIDIZMO get alerted of any security breaches or service/ intrusion events?
Do you review the security of your application and application code?
See all 8 articles
Transcription & Closed Captioning
7
What closed-captioning capabilities are supported by VIDIZMO?
Is VIDIZMO capable of providing closed captioning?
Does VIDIZMO support multi-lingual subtitles or closed-captioning?
Can VIDIZMO add pre-made closed captions?
Is VIDIZMO capable of searching and indexing closed captioning metadata?
See all 7 articles
Video Infrastructure Requirements
3
Which database platforms are supported by VIDIZMO?
Is the global infrastructure server architecture distributed or central?
What components are required for the client to access VIDIZMO?
Customizations
3
How is VIDIZMO customized to fit specific business and IT requirements?
What customizations can be made in terms of branding?
Is the platform customizable?
Monetization/ Content Selling
1
How can I sell my digital media and video presentation to individuals, business partners and other businesses via this portal?
VIDIZMO Application Updates & Modifications
13
How is system availability, stability and integration is managed during application version updates or upgrades?
Does the platform offer flexibility to extend the system in the future with new functionality or modifications to existing functionality? How easily is this achieved?
After a system upgrade, is customized development protected?
How are your software changes moved from a development to a production environment?
With maintenance/support fees, is customer entitled to all generally available full and point version releases of software?
See all 13 articles
POC/ Pilot Program & Trial Environment
1
Fully describe your evaluation/POC program.
Maintenance, Support & System Monitoring
13
What is your SLA (Service Level Agreement). What is frequency, length and schedule of maintenance?
Does VIDIZMO offer 24 hours a day, 7 days a week support for the software?
What is the timeframe for your response to all system problems reported via phone or email? Can you respond to problems within 15-60 minutes/ 4-24 hour/ within 2-5 days? What is the response time to critical error requests?
Will your company provide a dedicated support team?
Does your company provide global support?
See all 13 articles
HTML5 Support & Compatibility
5
Is your solution supported by HTML5 browser-based player? Does it require a software/ plug-in installation?
Is HTML5 player compatible with all common desktop platforms? Does it allow end-user to select quality, without buffering or delaying playback?
Can content by uploaded via mobile devices using HTML5?
What components are required for the client to access VIDIZMO application?
Which operating systems are supported by VIDIZMO?
Training & Support
9
How does VIDIZMO provide support and training to client?
Do you provide outsourcing?
What is VIDIZMO's support model?
What are the different customer support options provided by VIDIZMO?
Do you provide training to client groups?
See all 9 articles
Documentation
6
What types of system documentation does customer receive upon subscription?
Will any custom documentation be developed for on- premise deployment?
Does VIDIZMO offer built in wizards to guide administrator on difficult tasks?
How frequently is the documentation updated?
Do you have documentation on how the network systems are protected so that others cannot compromise the infrastructure?
See all 6 articles
Digital Evidence Management
Digital Evidence Workflow
2
Understanding Evidence Repository
Understanding Chain of Custody
Evidence Submission
4
How to Create and Delete a Case
How to Submit an Evidence
How to Approve or Reject an Evidence under Review
How to Inspect an Evidence
Evidence Handling
2
How to View Evidences and Cases Assigned to me
How to Inspect a Case
Evidence Organization
4
How to Manage a Case
How to Manage Folders
How to move an Evidence or Case from one Folder to Another
How to view Evidence Chain of Custody
Evidence Disposition
2
How to set Disposition Policy of an Evidence
How to Restore an Evidence from Disposal
Evidence Analysis
4
How to Detect if an Evidence has been Tampered
How to Analyze Geospatial Data in Videos Recorded Using Drones
Understanding Geo-Spatial Data within Videos
Understanding Evidence Tamper Detection
Evidence Security
1
How to Enable Content Tamper Detection App
