• Home
  • Products
  • Support
  • Resources
Support Home
Support Home Solutions Forums
Login New Support Ticket
Login New Support Ticket
Solutions Catalogue
Frequently Asked Questions Media Management
Print
Close
  • Get Started
    • Account and Portals
      • Different Levels Of Security Layers Available In VIDIZMO
      • Understanding VIDIZMO Account and Portal
    • Control Panel
      • Understanding Portal's Security
      • Understanding Workflows
      • Understanding Encoding Providers in VIDIZMO
      • Understanding Administrative Audit Logs
      • Understanding Portal's Security Policy
      • Understanding User Roles
      • Understanding Email & SMTP
      • Understanding Setup Wizard
      • Understanding Encoding Profiles in VIDIZMO
      • Understanding Content Formats
      • Understanding Language Editor
      • Understanding Control Panel Dashboard
    • Media Management
      • Understanding Media Settings
      • Understanding Search in VIDIZMO
      • Understanding Media Library
      • Understanding Media Manager
    • Portal Settings
      • Billing Report Overview
      • Understanding Moderation Workflow
      • Understanding Domain Options for a Portal
      • User-Friendly URLs
      • Understanding Content Moderation
      • Understanding General Settings
      • Understanding Portal Settings
      • Understanding Homepage Settings
      • Understanding Branding Settings
      • Understanding Library Settings
      • Understanding Account Settings
      • Understanding VIDIZMO Integrated Apps
      • How to Show, Hide or Rearrange VIDIZMO Widgets
    • Users and Groups
      • Understanding Users and Groups
      • Understanding User Groups to Manage Access Rights and Permissions
    • Playback
      • Understanding Playlist
      • Understanding Playlist Playback
      • Understanding Image Viewer in VIDIZMO
      • Understanding Document Viewer in VIDIZMO
      • Understanding Transcription Pane in VIDIZMO
      • Understanding Playback Page
    • User Profile
      • Viewing and Updating User Profile
      • Understanding My Media
    • Single Sign-On (SSO)
      • Understanding Single Sign-On
    • Locations & ECDN
      • Understanding Locations
      • Understanding Location Restriction
      • Understanding VIDIZMO ECDN
  • Concepts
    • Content Storage, Transcoding & Delivery
      • How to Configure VIDIZMO Storage Locally on your Web Server
      • Understanding Storage Providers in VIDIZMO
      • Storage Providers Comparison
      • Understanding AWS Storage and Encoding in VIDIZMO
      • How to View and Edit Azure Storage Provider
      • Understanding Azure Storage in VIDIZMO
      • How to View and Edit Azure Media Services (AMS) Storage Provider
      • How to View and Edit Local VIDIZMO Storage Provider
      • How to View and Edit Wowza Storage Provider
      • How to View and Edit Configured Azure Media Services (AMS) Encoder
      • How to Configure Wowza CDN with Azure Blob
      • How to View and Edit Configured VIDIZMO Cloud Encoder
      • Understanding Content Encryption in VIDIZMO
      • Data Storage Options In VIDIZMO
      • How to Run Setup Wizard - Configuring Storage and Transcoding Provider for your Portal
      • How to Configure Azure Media Services (AMS) Storage with AMS Standard Encoder using Setup Wizard
      • How to Configure Azure Storage with VIDIZMO On Premise Encoder
      • How to Configure Azure Storage with VIDIZMO Cloud Encoder
      • How to Configure VIDIZMO Storage with VIDIZMO On Premise Encoder
      • How to Configure VIDIZMO Storage with VIDIZMO Cloud Encoder
      • How to Configure Wowza Storage with VIDIZMO On Premise Encoder using Setup Wizard
      • How to configure Amazon Storage and MediaConvert in VIDIZMO
      • How to View and Edit AWS Storage Provider
      • How to View and Edit Configured AWS Elemental MediaConvert Encoder
    • Desktop Application
      • Understanding Desktop Client for VIDIZMO
      • Understanding Offline Playback
    • Portal Branding
      • Understanding Categories
      • Understanding Customized Branding in VIDIZMO
      • How to brand Visitor Verification Policy
      • Understanding Multilingual Support in VIDIZMO
    • Live Streaming
      • Understanding Live Control Room
      • Understanding Live Streaming in VIDIZMO
      • Understanding Live Streaming using Wowza Streaming Cloud
      • Understanding Live Streaming using Wowza Streaming Engine
    • Studio Space
      • Understanding Video Interactivity using Studio Space
      • Understanding Handouts
    • Document Processing
      • Understanding Document Processing
    • Image Processing
      • Understanding Image Processing
    • VIDIZMO Player
      • Understanding Annotations
      • Frame by Frame Analysis of a Video
      • Understanding Player Templates
      • Understanding Customized Branding for Player
    • Content Processing
      • Understanding Video Insights using Azure Media Indexer
      • Understanding Human Transcription in VIDIZMO
      • Understanding OCR (Optical Character Recognition) Apps in VIDIZMO
      • Understanding Video Insights using Amazon Web Services (AWS)
    • Data Protection Policy
      • Understanding GDPR Compliance for Data Processing
    • VIDIZMO Media Types
      • Understanding Media Types and Formats
      • Understanding Quiz
      • Understanding Personal Learning Plans
      • Understanding Collection
      • Understanding Survey
    • Reports
      • Understanding Quiz Assessment Reports
      • Understanding Media Analytics
      • Understanding Media Quality of Experience (QoE)
      • Understanding Survey Assessment Reports
    • Digital Rights Management (DRM)
      • Understanding Digital Rights Management (DRM) in VIDIZMO
  • How-to
    • Portal Settings
      • How to Change Portal Title and Description
      • How to Feature a Category on Homepage
      • How to Feature Media on Homepage
      • How to Feature a Portal on Homepage
      • How to Customize Navigation Menu
      • How to Change Portal URL
      • How to Configure your Portal to use HTTPS only
      • How to Set Custom Domain for a Portal
      • How to Change Language Settings in your Portal
      • How to Change Portal Thumbnail and Site Header
      • How to Change Portal Background
      • How to Define a Privacy Policy
      • How to Upload Portal Favicon
      • How to Add, Edit or Delete Configurable Terms using Thesaurus
      • How to Manage a Category
      • How to Configure and Use Enterprise Tags
      • How to Manage Custom Attributes
      • How to Define Default Publishing Rules for Uploaded Media
      • How to Configure Comments in Portal
      • How to Configure Comment Moderation
      • How to Configure User Generated Content in Portal
      • How to Configure Portal's Content Moderation Policy
      • How to Configure Social Media Sharing in Portal
      • How to Set Retention Period for Deleted Content
      • How to Restrict Users from Accessing Portal
      • How to Add a Disclaimer Message on Media Download
      • How to Define Organization's Details
      • How to Change Default Player Template
      • How to Add, Edit or Delete a Player Template
      • How to Use Local Offline Font Icons
    • Control Panel
      • How to Update Application Configuration Keys in VIDIZMO
      • How to Set Default Viewing Access Settings for Portal
      • How to Change Approval Settings for Join Request
      • How to Setup Portal for Anonymous Public Access
      • How to Restrict Commenting for Portal Users
      • How to Hide Portal from Non-Members
      • How to Set Login Timeout
      • How to Add Custom Field to the Join Portal Form
      • How to Restrict Embedding on a Specific Domain
      • How to View and Export Audit Log
      • How to Enable Multiple Download Renditions (Enabling Encoding Profile)
      • How to Manage Encoding Profiles
      • How to Add an Encoding Profile
      • How to enable AMS Machine Generated Transcriptions in VIDIZMO
      • How to View Access Rights and Permissions for every User Role in a Portal
      • How to Configure Email Templates
      • How to Configure SMTP Settings for Sending Emails
      • How to View Workflows
      • How to View Encoding Status
      • How to Update Refresh Rate of Analytics and QoE Reports
      • How to Manage Content Formats
      • How to View and Update VIDIZMO License
      • How to Edit Resources using Language Editor
      • How To Configure Join Request Option
      • How to Update Cache Server Settings using Application Configuration Keys in VIDIZMO
      • How to Update Chat Settings using Application Configuration Keys in VIDIZMO
      • How to Update Date and Time Settings using Application Configuration Keys in VIDIZMO
      • How to Update General Settings using Application Configuration Keys in VIDIZMO
      • How to Update Notifications Settings using Application Configuration Keys in VIDIZMO
      • How to Update Scheduled Tasks using Application Configuration Keys in VIDIZMO
    • Media Management
      • How to Upload Media
      • How to Upload Multiple Files
      • How to Capture or Upload Video Thumbnails
      • How to Add Closed Captions
      • How to Setup Media Availability
      • How to Share Media with Specific Users/Groups or External Viewers
      • How to Password-Protect your Media Files
      • How to Save Media as Draft
      • How to Publish a Draft
      • How to Clip Media from Media Manager
      • How to Re-upload Media Files
      • How to View Media Information
      • How to Copy Link of Media Files
      • How to Copy Media from One Portal to Another
      • How to Delete Media
      • How to Unpublish Media
      • How to Moderate Media
      • How to Moderate Comments
      • How to Perform Bulk Actions on Comments
      • How to Search and Filter Content
      • How to View Media Analytics
      • How to View Media Quality of Experience (QoE)
      • How to Download Media Files from Media Manager
      • How to Allow Comments and Comment Moderation for a Media
      • How to Create Quiz
      • How to Manage Personal Learning Plans
      • How to Create a Personal Learning Plan
      • How to Create a Survey
      • How to Create and Manage a Collection
      • How to Manage Personal Collections and Playlists
    • Account and Portals
      • How to Create a Portal
      • How to Delete a Portal
      • How an Unregistered User can Join Portal
      • How to Join or Leave a Portal from All Portals Page
    • User Profile
      • How to Change User Password
      • How to Reset Your Forgotten Password
      • How to Request a New Role
      • How to Add User Profile Picture
      • How to Change your Personal Language
      • How to View Media Shared with me
      • How to View my Uploaded Media
      • How to View my Favorited Media
    • Live Streaming
      • How to Set Up Publishing Point for Live Streaming using Wowza Cloud Streaming Server
      • How to Conduct a Live Webcast in VIDIZMO
      • How to Enable and View Interactivity Options in a Live Session
      • How to Configure Live Chat Application using Azure Service Bus
      • How to Set Up Publishing Point for Live Streaming using Wowza On Premise Streaming Server
      • How to Set Up Publishing Point for Live Streaming using General Streaming Server
    • Users and Groups
      • How to Delete a User
      • How to Reset Password for Other Users
      • How to Change User Role
      • How to Create, Edit or Delete a Group
      • How to Add New Users to a Portal
      • How to Add Users to a Group
      • How to Add Users and Groups to a Portal from Account
      • How to Edit a User
      • How to Approve or Reject New Requests
      • How to Complete your VIDIZMO Registration
      • How to Disable User Account
      • How to Enable User Account
      • How to Assign Custom Permissions to a Specific Group
      • How to Authorize Users to Flag Evidence/Case in Portal
    • Playback
      • How to Like/Dislike Media
      • How to Refer Media to Viewers
      • How to Share Media on Social Media Platforms
      • How to Share Media via Mail
      • How to Add or Remove Media from Favorites
      • How to Report Media
      • How to Download Media from Playback Page
      • How to Embed Media on Other Platforms
      • How to View Quick Media Statistics
      • Viewing Password Protected Media
      • How to View Related Media
      • How to Comment on Media
      • How to Create and Edit a Playlist
      • How to Delete a Playlist
      • How to View, Edit and Download Transcript of a Media
      • How to Enable and View Video Insights
    • Digital Rights Management (DRM)
      • How to Enable DRM in Portal
    • Locations & ECDN
      • How to Configure ECDN Node using General Streaming Server Provider
      • How to Configure ECDN Node using Wowza On-premise Streaming Server Provider
      • How to Configure ECDN Node using Wowza Cloud Streaming Server Provider
      • How to Configure ECDN Node using VIDIZMO Streaming Server Provider
      • How to Restrict Specific Locations from Accessing Content
      • How to Define Locations in a Portal
    • Studio Space
      • How to insert Quiz in a Video
      • How to insert HubSpot form in a Video
      • How to insert Handout in a Video
      • How to insert Survey within Video
    • Live Studio
      • How to Publish a Quiz during a Live Stream
      • How to Publish Handouts during a Live Stream
      • How to Publish a Survey during a Live Stream
  • Developer Guide
    • REST API Reference
      • VIDIZMO REST API Reference Guide
      • Choose the right VIDIZMO APIs for Integration with your Platform
      • Understanding REST API Request/Response Structure
      • Using REST API - Fetch User Profile using Email Address
      • Using REST API - Acquire Access Token for Authentication
      • Using REST API - Integrating Recorded Lecture Sessions on your own LMS Portal
      • Using REST API - Integrating Video Analytics within CRM for Marketing Campaigns
    • REST API Object Models
      • API Reference Guide - MashupInfo Object
      • API Reference Guide - TenantInfo Object
      • API Reference Guide - CommentInfo Object
      • API Reference Guide - UserProfileInfo Object
      • API Reference Guide - TagInfo Object
      • API Reference Guide - ContentInfo Object
      • API Reference Guide - InsightInfo Object
      • API Reference Guide - LiveChatInfo Object
      • API Reference Guide - PlayerTemplateInfo Object
      • API Reference Guide - TimedDataInfo Object
      • API Reference Guide - LearningPlanInfo Object
      • API Reference Guide - CategoryInfo Object
    • Webhooks Reference Guide
      • VIDIZMO Webhooks Reference Guide
      • Webhooks Payloads - Media Metadata
      • Webhooks Payloads - Media Actions
      • Webhooks Payloads - Media Updated
      • Webhooks Payloads - Live Session
    • JavaScript Widgets API Reference
      • Getting Started with VIDIZMO Web Components
  • Install & Configure
    • Application Installation
      • Prerequisites for installation of VIDIZMO Application in an On-Premise/Private Cloud Environment
      • How to Setup an Application Server for VIDIZMO Installation
      • How to Install VIDIZMO Application On-Premise/Private Cloud Environment
      • VIDIZMO Maintenance Methodology
      • How to Setup VIDIZMO Encoding Server
    • Deployment Options
      • VIDIZMO Deployment Options (On-Premise & Dedicated Cloud)
      • Deploying VIDIZMO in Microsoft Azure Cloud
      • On-Premise, Dual Server VIDIZMO Deployment
      • On-Premise, Dual Server VIDIZMO Deployment with Network Storage and Streaming Server
      • How To Setup High Availability With VIDIZMO On-Premises/Private Cloud
      • On-Premise Dual Server HA VIDIZMO Deployment with Network Storage
      • On-Premise Dual Server HA VIDIZMO Deployment with Network Storage and Streaming Server
      • On-Premise Dual Server HA Deployment with Network Storage and VIDIZMO ECDN for Caching
      • How to setup VIDIZMO Virtual Machine (VM) on Azure Marketplace
      • Deploying VIDIZMO In Microsoft Azure Cloud (HA+DR)
      • How to purchase VIDIZMO App on AWS Marketplace
      • How to setup VIDIZMO Digital Evidence Management Virtual Machine on Azure Marketplace
      • How to Configure Web Application Firewall (WAF) for VIDIZMO
      • Infrastructure Hardening Policy
  • Integrate
    • SharePoint
      • Understanding VIDIZMO for SharePoint App
      • How to Install and Configure VIDIZMO App for SharePoint
    • Zoom
      • How to Integrate Zoom with VIDIZMO
      • Understanding VIDIZMO-Zoom Integration
      • How to install VIDIZMO from Zoom App Marketplace
    • OneLogin
      • How to Setup SSO using OneLogin
      • Sign in using OneLogin
    • Okta
      • How to Setup SSO using Okta
      • Sign in using Okta
    • Azure Active Directory
      • How to Setup SSO using Azure Active Directory
    • Azure Media Indexer
      • How to Configure Video Insights in VIDIZMO Portal using Azure Media Indexer
    • ForgeRock
      • How to Setup SSO using Forgerock
    • Single Sign-On (SSO) using Social Networking Sites
      • How to Setup SSO using Google
      • How to Setup SSO using Facebook
      • How to Setup SSO using LinkedIn
      • How to Setup SSO using Twitter
      • How to Setup SSO using Microsoft Live ID
      • Sign in using Google
      • Sign in using Facebook
      • Sign in using Twitter
      • Sign in using LinkedIn
      • Sign in using Microsoft Account
    • Google Analytics
      • How to Setup Tracking App using Google Analytics
    • Woopra
      • How to Setup Tracking App using Woopra
    • Rev Transcription
      • How to Configure Human Transcription in VIDIZMO Portal using Rev
    • FreshDesk
      • How to Configure Freshdesk Support App in Portal
      • How to Configure Freshdesk Live Chat App in Portal
    • Active Directory Federation Service
      • How to Setup SSO using ADFS
    • SAML-P
      • How to Setup SAML-P SSO using ADFS
      • How to Setup SAML-P SSO using Okta
    • VIDIZMO ID Connector
      • VIDIZMO ID Connector User Guide
      • Difference Between VIDIZMO ID Connector & ADFS Single Sign-On
      • How to Install and Setup ID Connector
    • BlueJeans
      • How to Integrate BlueJeans with VIDIZMO
      • Understanding VIDIZMO-BlueJeans Integration
    • Ping Identity
      • How to configure SSO using Ping Identity
    • AWS Indexer
      • How to Configure Video Insights using Amazon Web Services (AWS)
  • Release Notes
    • Release 6.4
      • Release Notes 6.4.6
      • Release Notes 6.4.5
      • Release Notes 6.4.3
    • Release 6.5
      • Release Notes 6.5.1
      • Release Notes 6.5.2
      • Release Notes 6.5.4
    • Release 6.6
      • Release Notes 6.6.0
      • Release Notes 6.6.1
    • Release 6.7
      • Release Notes 6.7.4
  • Troubleshoot
    • Media Embedding
      • Embed Media with Single Sign-On Using Azure AD
    • Setup Wizard
      • Can not find path C\VIDIZMO\Cache\ContentFiles - configuring Wowza storage using Setup Wizard
      • Error Response: Access to path denied - configuring Wowza Storage using Setup Wizard
    • Playback
      • Thumbnail Capture and Processing of an Image Failed
    • Live Streaming
      • Troubleshoot Live Stream Connection Issues
    • Integrations
      • Troubleshoot Zoom Integration Issues
    • Installation & Configuration
      • Error Logging Into SQL Database Server
      • Users Cannot Be Added Or Have Their Roles Changed
      • Account Limitation For Sending Emails
      • Why Is My VIDIZMO License Deactivated
      • SQL Database Authentication in VIDIZMO application
      • How To Setup VIDIZMO Streaming Server
      • How To Monitor VIDIZMO Streaming Server's QoS
      • Troubleshooting Web Application Firewall (WAF) Configuration Issues
    • Desktop Application
      • Accessing VIDIZMO Desktop Client Logs
      • How to Install Updates Manually in Mac / Windows for VIDIZMO Desktop Application
      • Links not working in Desktop Application
  • Frequently Asked Questions
    • General
      • How To Submit Support Ticket
      • What is VIDIZMO?
      • How do I get started with VIDIZMO?
      • How do I Purchase VIDIZMO Trial Account?
      • How do I Give Feedback on VIDIZMO Trial Account?
      • What is included in the Free Trial?
      • What is covered in a Paid Pilot Program?
      • How do I cancel/ delete or disable VIDIZMO Trial account?
      • Can I try VIDIZMO integration options during the Free Trial period?
      • How can I continue using VIDIZMO products if my Free Trial has expired?
      • Do I need to download and install any software during the Free Trial account?
      • What are Terms of Subscription Service Agreement?
      • What type of customer support is offered by VIDIZMO?
      • Would I need any expertise to use VIDIZMO?
      • What are the minimum system requirements to use VIDIZMO?
      • Which video format are supported by VIDIZMO Products?
      • What is Encoding?
      • Which devices are supported for playback?
      • Can I playback video on mobile devices?
      • What happens if I go over my monthly viewing limit?
      • Where would I get information on latest updates & patches?
      • What is the minimum bandwidth required for live Video?
      • Does VIDIZMO offer solution for network congestion and bandwidth issues?
      • How does VIDIZMO define a ‘User’ for its licensing?
      • What are types of Users, Roles in VIDIZMO?
      • What are uploaded and published content?
      • What are Digital Media/ Assets?
      • How to upload Digital Media/ Assets?
      • Is there a limit on storage space?
      • Where are my uploaded Digital Media/ Assets stored?
    • Media Management
      • Can I narrate voice over my PowerPoint presentation slides?
      • What media management tools are available as part of this platform?
      • Can thumbnails be attached with a level of custom flexibility?
      • Can we create a sharable URL and thumbnail for the video?
      • Does VIDIZMO allow users to share video by email to another user?
      • What screen capture options does VIDIZMO offer?
      • Can videos have a watched/ watched tag in user accounts?
      • Can the player automatically push related videos at the end of a video or a selection of videos based on similar keywords or manual selection?
      • Can users select video quality/resolution of their choice while watching a video on-demand?
      • Does VIDIZMO have the ability to dynamically sense and adjust the video quality (bandwidth) sent to end-points or viewers device?
      • Can administrators create playlists or Portals for selective sharing of content?
      • Can a user create his/her own playlist?
      • How does your solution manage multimedia assets such as images, documents, interactive PDFs, audio, raw and final video?
      • Does VIDIZMO have standard archiving processes?
      • Does VIDIZMO have an auto-archiving feature?
      • Does the system include facility to geo-restrict content delivery for individual videos and groups of videos?
      • Can VIDIZMO apply access controls?
      • Can the content be shared to social media or other users?
      • Is there an available feature for social syndication?
      • Does VIDIZMO comprise of social features such as video comments, liking, sharing etc.?
      • Can the system generate hashtags and links for social media?
      • Can VIDIZMO Select Media Resolution Based On Bandwidth?
      • Can a user send invitations to watch content to another user within the organization?
      • Is there a retrieval process for deleted content in VIDIZMO?
      • Does VIDIZMO supports 360-degree video or other Virtual Reality technology to be ingested and used in the platform?
      • Does the platform have a feature of displaying Recommended Content to the users?
    • Integration Options
      • What are some of the common integration options with VIDIZMO?
      • How to enable Anonymous Access to VIDIZMO site in SharePoint
      • Does VIDIZMO provide social integration capabilities?
      • How does VIDIZMO provide enterprise social integration with SharePoint?
      • Does VIDIZMO allow integration with Yammer?
      • Does VIDIZMO have the capability to integrate with Active Directory/Single Sign-On solutions?
      • Does VIDIZMO integrate with global CDN providers for optimal distribution and streaming of content?
      • Is VIDIZMO's encoder agnostic or does it have any special requirements around integration with various encoding solutions?
      • How does VIDIZMO sync with user's existing CMS like SiteCore, WordPress, Drupal etc.?
      • Does VIDIZMO support/offer an API?
      • Does VIDIZMO have services exposed, or is it scriptable or pluggable?
      • Can VIDIZMO platform be integrated with organization's Internal or existing applications for content access/viewing?
      • Does VIDIZMO platform have the ability to integrate with external open content websites (e.g. TED talks, YouTube)?
    • Portal Settings
      • What is the difference between Account Homepage and Portal Homepage?
    • Deployment Models
      • Which deployment models are supported by VIDIZMO?
      • Briefly describe the conditions required for different deployment models.
      • What are the different hosting and support models for VIDIZMO?
      • For cloud deployment, what is the most common implementation method utilized by your customers?
      • What is the recommended deployment architecture for on-premise installation?
      • Can you provide the solution in a SaaS-hosted environment?
      • Is our data protected and isolated/ segregated from other customers in a SaaS deployment?
      • Please provide details about Microsoft Azure Cloud hosting and security features.
      • Is VIDIZMO's hosting facility SAS70 or SOC 1/ 2 Certified?
      • Where is VIDIZMO located, inside LAN, DMZ or outside WAN?/ on-premises or in the cloud?
      • Can each portal have a separate and unique content storage?
      • Do VIDIZMO's hosting facilities have FedRAMP Certification: Status of certification under the Federal Risk and Authorization Management Program (FedRAMP)?
      • Does VIDIZMO allows organizations to store data within their state borders?
    • VIDIZMO Internal Checks and Regulations
      • Are terminated VIDIZMO employees removed from any system supporting or containing client data within an appropriate time frame? If so what is the time frame?
      • Do future VIDIZMO employees go through a background check before getting hired?
      • What are the VIDIZMO passwords settings for administrators?
      • What other restrictions are applied to passwords?
    • Application Architecture
      • Does there need to be a separate application server and database server?
      • How many production databases are required by your system?
      • What database platforms does your system support (include versions)?
      • Indicate the number and frequency of release updates to the software over the last three years.
      • Can your video system be deployed to multiple production servers and load balanced?
      • Is a separate reporting server usually used for generating reports?
      • Can user directly connect to the database and query it?
      • What is the infrastructure of the system for redundancy and backups in VIDIZMO?
    • Downloading
      • Does VIDIZMO use progressive download?
      • Is VIDIZMO capable of restricting user downloading of specific videos?
    • General Platform Features
      • Is the video system capable of a publishing approval workflow?
      • Does VIDIZMO enable content curation?
      • Which browsers (and versions) are supported by your solution?
      • Does VIDIZMO support content annotation?
      • Does VIDIZMO offer podcasting or vodcasting facility?
      • Can you link content from external sources?
      • Can VIDIZMO apply access controls?
      • Can VIDIZMO be accessed by people with disabilities?
      • What are VIDIZMO's DRM capabilities?
      • What language localization options are available within VIDIZMO?
      • Is there a limit on storage or bandwidth consumption?
      • Describe VIDIZMO's storage, backup and recovery features.
      • How does VIDIZMO support business advertising?
      • Does VIDIZMO support large implementations that leverage WAN optimization solutions?
      • What special features distinguish VIDIZMO from other solutions from a network optimization standpoint?
      • What other options are available to share videos/digital content from VIDIZMO?
      • Does VIDIZMO give its viewers the option to like, share or comment on the videos?
      • Is there a limit to the number of viewers supported by VIDIZMO?
    • VIDIZMO Licensing Options & Pricing
      • How is VIDIZMO Software Licensed ?
      • How does VIDIZMO define a "Registered User"?
      • How does VIDIZMO define an "Active User"?
      • Is there a licensing cost for anonymous viewers? Is there a limit on how many anonymous viewers can watch publicly available content?
      • How are overages calculated for Registered and Active Users?
      • How does pricing work for various VIDIZMO delivery models?
      • Is there a limit as to the number of concurrent users that can be on the system at any given time?
      • What are the terms of VIDIZMO's Subscription Agreement?
    • User Roles, Permissions & Access
      • Please describe the different user roles available in VIDIZMO?
      • Does VIDIZMO provide capability to define new user roles or customize existing user roles?
      • How does VIDIZMO handle authorization?
      • How does VIDIZMO segregate users, content and delegate their management to specific users or groups?
      • Can Portal or category access be limited to specific users or groups?
      • How can access permissions be defined at Portal level without having to specify individual users or groups?
      • Can a video be published to more than one Portal or category?
      • Can VIDIZMO prevent users from performing certain actions?
      • Does VIDIZMO permits to add/upload users manually?
    • Video Ingestion, Upload, Streaming and Encoding/ Transcoding
      • What are the different ways to upload content in VIDIZMO?
      • Which file types (audio, video, image, docs.) are supported by VIDIZMO?
      • Which protocol does VIDIZMO support for uploading content, HTTP or FTP?
      • Can video be ingested from different sources in a variety of formats?
      • What is encoding?
      • How does your solution handle video encoding?
      • Is there a limit on encoding?
      • Does VIDIZMO have the capability to automatically encode a video file into multiple formats for viewing on a variety of devices and varying bandwidth?
      • Does VIDIZMO have the ability to determine the most efficient video format when transcoding?
      • Can multiple (large number) videos be transcoded in different geographical locations in a given time period?
      • Can VIDIZMO transcode a minimum number of video files concurrently?
      • Does your system have the ability to dynamically sense and adjust the video quality (bandwidth) sent to end-points?
      • How many renditions are created using adaptive streaming?
      • Is there a limit on the number or file size of videos or media content VIDIZMO can host or stream?
      • Which streaming technologies are used by VIDIZMO?
    • Single Sign-On
      • How does VIDIZMO authenticate users for SSO?
      • Does VIDIZMO integrate with Active directory?
      • Does VIDIZMO have the capability to integrate with Single Sign-On solutions?
      • Does VIDIZMO provide Enterprise Grade Security (including Single Sign-On)?
      • Is VIDIZMO for SharePoint App required for SSO to work within SharePoint?
    • Analytics & Reporting
      • What type of video/ media content analytics can be provided by VIDIZMO?
      • What are VIDIZMO's analytics and reporting capabilities?
      • Does VIDIZMO provide specific content analytics such as number of views, average viewing duration, percentage of video viewed, video file size, etc.?
      • Is VIDIZMO capable of providing additional analytics and reporting as per customer requirement?
      • Does VIDIZMO have the ability to monitor usage statistics?
      • Can analytics show trends or consumption of space/ bandwidth?
      • Do you provide TinCan analytics?
      • What different types of reporting capabilities are supported by VIDIZMO?
      • Do you use a separate reporting server for generating reports?
      • Does VIDIZMO capture historical data such as timestamps, user IDs, roles, security changes, etc.?
    • Live Streaming/Webcasting
      • What are the features of VIDIZMO livestream?
      • Does VIDIZMO offer Closed Captioning for Live Streams?
      • How does VIDIZMO provide livestreaming?
      • What is the video quality like for VIDIZMO live streaming sessions?
      • Is there any specific bandwidth requirement for live streaming through VIDIZMO?
      • Does VIDIZMO support any instant messaging system or chat capability during live streaming sessions?
      • How many users can be supported by VIDIZMO in a live streaming scenario?
      • Does VIDIZMO have the option to record a video for on-demand viewing later?
      • What kind of screen viewing options are available during VIDIZMO live streaming?
      • Can VIDIZMO live streaming be used for big events such as town halls?
      • Can the user insert a slide presentation or pictures during live recording or video on-demand?
      • What sharing options are available through VIDIZMO while streaming a live event?
      • Does VIDIZMO offer statistics or insights about the number of people who attended the live stream or the number of people who watch it on-demand later?
      • Do you provide dedicated event/video production services?
      • Does VIDIZMO provide audio, video & technical show service capabilities during live streaming events?
      • Does the platform provide for ad hoc webcam recordings?
      • Does the platform provide for simultaneous webcam recording and screencast?
      • Does VIDIZMO supports Multiple RTMP entry points for live events?
      • Does VIDIZMO have an option for fall back or backup in a live event?
      • How many streams can run on the platform concurrently?
      • What are the recording capabilities for live-stream events in VIDIZMO?
    • Metadata, Search, Indexing, Tagging & Bulk Upload
      • What metadata categories can be attached to a video?
      • Is VIDIZMO capable of indexing and searching for videos and related video metadata?
      • What are VIDIZMO's in-video search and metadata support features?
      • Can a user add metadata manually?
      • Can VIDIZMO generate metadata automatically?
      • Can content and metadata be exported?
      • How does search work? Does the search function look through all metadata in the platform? Is it global or is it limited to one Portal only?
      • How does a viewer conduct in-video search in the platform?
      • Is it possible to jump and browse in-video based on a keyword?
      • Does VIDIZMO have the functionality to bulk upload data into the system and apply metadata to it?
      • Can video metadata be specified in multiple languages?
      • Can tags be assigned to videos?
      • Is VIDIZMO capable of allowing users to tag videos?
      • Can videos have a watched/ unwatched tag in user accounts?
      • Is VIDIZMO capable of allowing users to flag content as inappropriate?
      • What is your process for converting and migrating an existing video library to your platform?
      • Does VIDIZMO platform provides facial and/or speaker recognition?
    • Mobile and HTML5 Playback
      • How mobile-friendly is VIDIZMO?
      • Is your video system compatible with mobile web browsers? If so, what browsers and versions are supported on mobile?
      • Which mobile devices are compatible with VIDIZMO?
      • Can videos be published from mobile devices?
      • Does VIDIZMO have a mobile application? What devices or mobile operating systems are compatible with the application?
      • What are VIDIZMO's minimum and recommended video hardware requirements for mobile clients?
      • Is platform admin console accessible via mobile?
    • Security
      • How does VIDIZMO meet enterprise (business and IT) security requirements?
      • How is user security managed within the application? Describe the levels of access/security and the skills required to administer it.
      • Does VIDIZMO offer automated system to help users who have forgotten passwords?
      • How does VIDIZMO get alerted of any security breaches or service/ intrusion events?
      • Do you review the security of your application and application code?
      • Do you support Secure Sockets Layer (SSL) connections to protect data in transit?
      • Does your system have any DLP or RMS security features built in? If not, is the video able to integrate to third-party management platforms for DLP/RMS?
      • What are the password settings for administrators?
    • Transcription & Closed Captioning
      • What closed-captioning capabilities are supported by VIDIZMO?
      • Is VIDIZMO capable of providing closed captioning?
      • Does VIDIZMO support multi-lingual subtitles or closed-captioning?
      • Can VIDIZMO add pre-made closed captions?
      • Is VIDIZMO capable of searching and indexing closed captioning metadata?
      • Does VIDIZMO offer transcribed search facility?
      • Is VIDIZMO capable of producing transcripts or voice to text automation?
      • Platform interface allows the upload of separately-translated transcript/subtitle files to a video?
      • Can viewers activate/de-activate closed captioning?
    • Video Infrastructure Requirements
      • Which database platforms are supported by VIDIZMO?
      • Is the global infrastructure server architecture distributed or central?
      • What components are required for the client to access VIDIZMO?
    • Customizations
      • How is VIDIZMO customized to fit specific business and IT requirements?
      • What customizations can be made in terms of branding?
      • Is the platform customizable?
      • Can VIDIZMO platform provide UI elements and controls such as sliders, carousels, and tiles?
      • Can widgets appearance be customized?
    • Monetization/ Content Selling
      • How can I sell my digital media and video presentation to individuals, business partners and other businesses via this portal?
    • VIDIZMO Application Updates & Modifications
      • How system availability, stability and integration is managed during application version updates or upgrades?
      • Does the platform offer flexibility to extend the system in the future with new functionality or modifications to existing functionality? How easily is this achieved?
      • After a system upgrade, is customized development protected?
      • How are your software changes moved from a development to a production environment?
      • With maintenance/support fees, is customer entitled to all generally available full and point version releases of software?
      • Will all future modifications and/or enhancements be written in such a way as to allow access to historical data?
      • Do you provide at least one full version upgrade every 12-24 months?
      • Explain how upgrades/revisions affect custom configuration. Does it have to be re-written, etc.?
      • How are product upgrades distributed to multiple sites?
      • How are delivered content updates applied to VIDIZMO?
      • What is your current release version?
      • What was your last release version?
      • How will the desktop app be updated?
      • What is the platform’s historical “uptime”?
      • How does VIDIZMO communicate about the downtime to the client, if there is any?
      • What are VIDIZMO's testing protocols and processes for upgrades, security and other ongoing performance optimization?
      • How are updates and maintenance deployed?
      • How VIDIZMO informs customers about the updates and/or maintenance?
      • Can a customer decline any updates if the system changes do not fit their needs?
    • POC/ Pilot Program & Trial Environment
      • Fully describe your evaluation/POC program.
    • Maintenance, Support & System Monitoring
      • What is your SLA (Service Level Agreement)? What is frequency, length and schedule of maintenance?
      • Does VIDIZMO offer 24 hours a day, 7 days a week support for the software?
      • What is the timeframe for your response to all system problems reported via phone or email? Can you respond to problems within 15-60 minutes/ 4-24 hour/ within 2-5 days? What is the response time to critical error requests?
      • Will your company provide a dedicated support team?
      • Does your company provide global support?
      • Please provide all response time standards to a support and/or security issue.
      • Can customers choose to have maintenance/support as an option?
      • Are you able to provide quarterly reports outlining service calls made to VIDIZMO?
      • Does VIDIZMO contain any self-monitoring and diagnostics features?
      • Do you have remote diagnostic capabilities?
      • Do you require remote access for diagnostics?
      • Are the systems monitored and is user activity logged?
      • Can the application be installed as a non-root/admin user? Describe administrative access controls used by the system.
      • What type of training does VIDIZMO offers to the client, before, during and after the initial transition?
    • HTML5 Support & Compatibility
      • Is your solution supported by HTML5 browser-based player? Does it require a software/ plug-in installation?
      • Is HTML5 player compatible with all common desktop platforms? Does it allow end-user to select quality, without buffering or delaying playback?
      • Can content be uploaded via mobile devices using HTML5?
      • What components are required by the client to access VIDIZMO application?
      • Which operating systems are supported by VIDIZMO?
    • Training & Support
      • How does VIDIZMO provide support and training to client?
      • Guide to Understanding the Sales Process
      • Do you provide outsourcing?
      • What is VIDIZMO's support model?
      • What is VIDIZMO's support model?
      • Do you provide training to client groups?
      • How do you conduct web-based training?
      • Can training be tailored to specific business needs and requirements?
      • How would you address training needs for our international offices?
      • Is training provided with the purchase of this product?
      • Does VIDIZMO provides technical and customers service support during business hours by geographic regions (e.g. Americas, EMEA, AsiaPac)?
      • Does VIDIZMO have a functioning knowledge base for end users, with video tutorials and /or step by-step documentation?
      • What are VIDIZMO's support statistics (% of resolutions at each severity level)?
      • Is there a system you use to track issues/resolutions?
      • What approaches does VIDIZMO uses for first time users on-boarding in the Platform?
    • Documentation
      • What types of system documentation does customer receive upon subscription?
      • Will any custom documentation be developed for on-premise deployment?
      • Does VIDIZMO offer built in wizards to guide administrator on difficult tasks?
      • How frequently is the documentation updated?
      • Do you have documentation on how the network systems are protected so that others cannot compromise the infrastructure?
      • Can you provide documentation on your data policies; including storage, retention, archiving, and encryption?
    • Private Tunnel Network
      • Can VIDIZMO’s SaaS offering be accessible from the client’s network via a private tunnel, ensuring that all network traffic is secure?
    • Pricing
      • What is your cost structure? Perpetual license or subscription/Fixed cost or variable/Unit cost basis – users, instances, streams, etc.?
  • Digital Evidence Management
    • Digital Evidence Workflow
      • Understanding Evidence Repository
      • Understanding Chain of Custody
      • Get Started with Digital Evidence Management System -DEMS
    • Evidence Submission
      • How to Create and Delete a Case
      • How to Submit an Evidence
      • How to Approve or Reject an Evidence under Review
      • How to Inspect an Evidence
    • Evidence Handling
      • How to View Evidences and Cases Assigned to me
      • How to Inspect a Case
    • Evidence Organization
      • How to Manage a Case
      • How to Manage Folders
      • How to move an Evidence or Case from one Folder to Another
      • How to view Evidence Chain of Custody
      • How to view Case Chain of Custody
    • Evidence Disposition
      • How to set Disposition Policy of an Evidence
      • How to Restore an Evidence from Disposal
    • Evidence Analysis
      • How to Export Geo-Spatial Data from within Videos recorded using Drones
      • How to Detect if an Evidence has been Tampered
      • How to Analyze Geospatial Data in Videos Recorded Using Drones
      • Understanding Geo-Spatial Data within Videos
      • Understanding Evidence Tamper Detection
    • Evidence Security
      • Understanding Roles and Permissions in DEM
      • How to Enable Content Tamper Detection App
      • Understanding Alert Generation Policy for Sensitive Evidence and Cases
      • How to Subscribe to Alerts on Flagged (Sensitive) Evidence Files

How does your solution manage multimedia assets such as images, documents, interactive PDFs, audio, raw and final video?

VIDIZMO

11/09/2020

Built-in asset management allows you to store, raw video, encoded outputs, pdf, word, PowerPoint slides, images, audio, and virtually all major media file types to share with your users. 


Read more:


Understanding Media Manager


Understanding Media Types and Formats


V
VIDIZMO is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

Related Articles

    Table of Contents

    V
    VIDIZMO is the author of this solution article.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
    • ABOUT VIDIZMO
    • VIDIZMO, recognized in Gartner Magic Quadrant for Enterprise Video Content Management, provides on-premises, cloud & hybrid enterprise video platform, portal, digital asset, digital evidence, & streaming media solutions.
    • PRODUCTS
    • Enterprise Video Platform
    • EnterpriseTube
    • Virtual Academy
    • Digital Asset Management
    • Digital Evidence Management
    • MediaCommerce
    • SOLUTIONS
    • Enterprise
    • Healthcare
    • Financial Services
    • Insurance
    • Government
    • Law Enforcement
    • sales@vidizmo.com
    • +1 571-969-2180
    • Contact Us

    • +1 571-969-2180

    • sales@vidizmo.com

    • VIDIZMO LLC

      1775 TYSONS BLVD FL 5, TYSONS, VA 22102-4285
    • Connect with us
    • Terms of Use
    • Privacy Policy
    • Support

    Copyright © 2020 VIDIZMO LLC. All Rights Reserved.