Symptoms
The VIDIZMO Portal takes the user to the Activate License screen.
Cause
VIDIZMO license is deactivated due to one of the following reasons:
- VIDIZMO Portal's license has expired
- The license file was tampered.
Resolution
VIDIZMO package License needs to be activated.
Method:
1. If the issued License has expired, then you need to contact VIDIZMO Support to have it renewed. Once you have received confirmation that the license has been renewed, re-insert the License key by following instructions in the article How To Activate VIDIZMO License.
Note: The license key does not change, it just gets deactivated and users are unable to log in to the VIDIZMO Portal.
To obtain a new license, contact VIDIZMO Sales or send an email to VIDIZMO Support.