For every registered user, VIDIZMO assigns a User Role that has certain capabilities, access levels, and permissions that enables the user to complete various tasks. Requesting a new role enables a user to obtain the perks of the desired role only if the request is approved by your Portal's Manager or Administrator.
To learn more about User Roles, see Understanding User Roles.
Note: All User roles, except an Administrator, can request a new role from User Profile.
Steps
All user roles, except an Administrator, can request a new role from User Profile.
Note: On Account (main portal), the highest role a user can request is of an Administrator. From Portals (sub-portals), the highest role a user can request is of a Manager.
I. From the Portal's Homepage:
1. Click on the User icon on the top right to access Profile under My Profile.
2. Click on Profile.
II. From the Profile page, click on Request New Role.
III. A Request New Role dialog box will appear.
1. Click on the Select New Role field box.
2. Select the role you want to request from the drop-down menu.
3. You can also enter additional messages regarding your request for a new role in the Message field.
4. Click on the Send Request button when done.
III. A notification will be displayed briefly stating: Your Request for New Role has been sent.
Contributions were made by Sabika Tasneem & Sarrah Hussain.
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