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Training & Support

How does VIDIZMO provide support and training to client?
VIDIZMO provides customer’s staff the necessary training needed to effectively use VIDIZMO products and to address any questions or concerns they may have. ...
Fri, 12 May, 2017 at 2:54 AM
Do you provide outsourcing?
Customers can outsource IT Services to VIDIZMO teams including 1st tier helpdesk/ support, server infrastructure monitoring & troubleshooting, and custom...
Fri, 12 May, 2017 at 2:54 AM
What is VIDIZMO's support model?
VIDIZMO offers the following support models: 1) VIDIZMO Fully Managed: VIDIZMO team installs, manages, and maintains VIDIZMO Software on either VIDI...
Fri, 12 May, 2017 at 2:56 AM
What are the different customer support options provided by VIDIZMO?
You can get support in the following ways: FAQs: A list of FAQs specifically to provide customer support Live Help: VIDIZMO live help chat i...
Fri, 12 May, 2017 at 2:57 AM
Do you provide training to client groups?
Yes, we can provide training to business users, IS application users, IS database management groups or any other customized training request made by client.
Fri, 12 May, 2017 at 2:58 AM
How do you conduct web-based training?
A web based recorded training library is available for all customers. Online Interactive training is delivered via collaborative tools like GoToMeeting, WebE...
Fri, 12 May, 2017 at 3:00 AM
Can training be tailored to specific business needs and requirements?
Yes, training agenda, location and schedule can be tailored to meet specific customer needs.
Fri, 12 May, 2017 at 3:01 AM
How would you address training needs for our international offices?
We offer multiple possibilities for remote training via on-site training (may require travelling), virtual training, web meetings or offline training using t...
Fri, 12 May, 2017 at 3:01 AM
Is training provided with the purchase of this product?
Standard web training is provided with package, optional extensive training programs can be provided to fit specific customer need.
Fri, 12 May, 2017 at 3:03 AM