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What types of system documentation does customer receive upon subscription?
Typically, we provide deployment and configuration documentation, user manual, installation guides, release notes, FAQs and updates on new issues/ bugs ident...
Fri, 12 May, 2017 at 3:18 AM
Will any custom documentation be developed for on- premise deployment?
In case of on premise deployment, the deployment & configuration document has to be updated. Moreover, a project plan is created with the customer’s team...
Fri, 12 May, 2017 at 3:18 AM
Does VIDIZMO offer built in wizards to guide administrator on difficult tasks?
Yes, built-in wizards, user manual, how-to videos and VIDIZMO support fully serve customer's needs for tasks that are considered difficult.
Fri, 12 May, 2017 at 3:19 AM
How frequently is the documentation updated?
Our documentation is updated with every new application version release.
Fri, 12 May, 2017 at 3:20 AM
Do you have documentation on how the network systems are protected so that others cannot compromise the infrastructure?
Yes, please refer to the link provided for details: https://www.microsoft.com/en-us/TrustCenter/Security/default.aspx
Fri, 12 May, 2017 at 3:20 AM
Can you provide documentation on your data policies; including storage, retention, archiving, and encryption?
Yes, documentation can be provided upon request. VIDIZMO cloud deployments are hosted on Microsoft Azure Cloud compute, storage and CDN services and are base...
Fri, 12 May, 2017 at 3:21 AM