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Frequently Asked Questions

General
Media Management
Integration Options
Portal Settings
Deployment Models
VIDIZMO Internal Checks and Regulations
Application Architecture
Downloading
General Platform Features
VIDIZMO Licensing Options & Pricing
User Roles, Permissions & Access
Video Ingestion, Upload, Streaming and Encoding/ Transcoding
Single Sign-On
Analytics & Reporting
Live Streaming/Webcasting
Metadata, Search, Indexing, Tagging & Bulk Upload
Mobile and HTML5 Playback
Security
Transcription & Closed Captioning
Video Infrastructure Requirements
Customizations
Monetization/ Content Selling
VIDIZMO Application Updates & Modifications
POC/ Pilot Program & Trial Environment
Maintenance, Support & System Monitoring
HTML5 Support & Compatibility
Training & Support
Documentation
Private Tunnel Network
Pricing

General

  • How To Submit Support Ticket
  • What is VIDIZMO?
  • How do I get started with VIDIZMO?
  • How do I Purchase VIDIZMO Trial Account?
  • How do I Give Feedback on VIDIZMO Trial Account?

Media Management

  • Can I narrate voice over my PowerPoint presentation slides?
  • What media management tools are available as part of this platform?
  • Can thumbnails be attached with a level of custom flexibility?
  • Can we create a sharable URL and thumbnail for the video?
  • Does VIDIZMO allow users to share video by email to another user?

Integration Options

  • What are some of the common integration options with VIDIZMO?
  • How to enable Anonymous Access to VIDIZMO site in SharePoint
  • Does VIDIZMO provide social integration capabilities?
  • How does VIDIZMO provide enterprise social integration with SharePoint?
  • Does VIDIZMO allow integration with Yammer?

Portal Settings

  • What is the difference between Account Homepage and Portal Homepage?

Deployment Models

  • Which deployment models are supported by VIDIZMO?
  • Briefly describe the conditions required for different deployment models.
  • What are the different hosting and support models for VIDIZMO?
  • For cloud deployment, what is the most common implementation method utilized by your customers?
  • What is the recommended deployment architecture for on-premise installation?

VIDIZMO Internal Checks and Regulations

  • Are terminated VIDIZMO employees removed from any system supporting or containing client data within an appropriate time frame? If so what is the time frame?
  • Do future VIDIZMO employees go through a background check before getting hired?
  • What are the VIDIZMO passwords settings for administrators?
  • What other restrictions are applied to passwords?

Application Architecture

  • Does there need to be a separate application server and database server?
  • How many production databases are required by your system?
  • What database platforms does your system support (include versions)?
  • Indicate the number and frequency of release updates to the software over the last three years.
  • Can your video system be deployed to multiple production servers and load balanced?

Downloading

  • Does VIDIZMO use progressive download?
  • Is VIDIZMO capable of restricting user downloading of specific videos?
  • ABOUT VIDIZMO
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