The quiz reports will provide a holistic approach to the performance of users within the Account/Channel. The Administrators can view the total quiz attempts taken by a user, the graphical representation of each question along with its answer and the number of attempts taken by the user. You can also export these reports. 


Here is how you can view quiz reports:



Steps


1. At the Account/Channel Homepage, go to Admin >> Analytics.




Quiz Scores


1. At Analytics page, click on How did users score overall in Media? under Quiz Score & Completions




Quiz Scores report generates a report of the attempted quizzes by the users in an Account/Channel along with its number of attempts, average score, best score, and last score. This report can be generated for a selected campaign, media, or user. The report comprises of:


  • Media: The name of the media in which the quiz is included.

  • Quiz Title: The title of the quiz.

  • User: The name of the user who has attempted the quiz. If the Quiz Title is expanded, it will show the name of users who have attempted the quiz.

  • Attempts: The number of attempts made by the users. If the Quiz Title is expanded, it will show the number of attempts made by each user.

  • First Attempt: The date on which the quiz was first attempted by any user.

  • Last Attempt: The date on which the quiz was last attempted by any user.

  • Average Score: The average score (in percentage) obtained by users in the quiz.

  • Best Score: The best score (in percentage) of this quiz.

  • Last Score: This defines the score (in percentage) which was obtained from the most recent attempt.

Click on the + icon against the Quiz Title to view which user has attempted the quiz along with further details.




The user details will appear showing the number of attempts made by a specific user, when was the first and last attempt made on the quiz, and score details.




2. Click on the Media to view Media Information.




The Media Information will display. It is further classified as:


Basic Details


The Basic Details include the basic information of the media such as title, description, author, tags, category, company, and duration.


Advanced Details


The Advanced Details comprises of:


  • Created On: It defines the date on which the media file was initially created.

  • Last Modified: It is the date on which the media was last modified in an Account/Channel.

  • Published On: It is the date on which the media was first published in an Account/Channel.

  • Published: It defines if the media is in Published state.

  • Featured: It defines if the media is featured on the Account homepage.

  • Sellable: It defines if the media is a sellable content.

  • Version: It denotes the number of times the same media has been published in an Account/Channel.

  • Disabled:

  • Deleted: It shows if the media is deleted from an Account/Channel.

  • Copied From: It shows if the media is copied from an Account to a Channel.


Included in Campaigns


This section shows if the selected media is included in any Campaign or not. If it is, the Title, Effective Period, and Status of the campaign will display.




Click on the value in Attempts column to view the Quiz Attempts made by users and their scores.




3. Click on View Detail to get more details of that quiz.




The details of that quiz will display which comprises of the following:


  • User Name: The name of the user who attempted the quiz.

  • Question: The list of questions included in the quiz.

  • Question Type: The question type could be Single Choice, Multiple Choice, or Descriptive.

  • Answer: The answer to that particular question.

  • Attempted: If the user attempted a specific question.

  • Attempted Date: The date at which a certain question was attempted.

 



4. Click on View Graph.




The graph of that quiz will appear. The View Graph page has questions, answers and the number of times an answer is selected.




You can also save/export the report in various formats like XML, PDF, CSV, Excel, Word, etc. by clicking on the Save icon. The Find | Next is for finding a specific data item. Similarly, the Refresh icon updates the report in real-time if any activity has been performed whereas other navigation controls (arrow icons) are available to view various pages of your report.



You can also refine your report by using the following filters:


i. Attempted Date: This will list all the attempted quizzes between the selected Attempted Date.

ii. Campaign: This will list all the quizzes that are included in a selected campaign from the dropdown list.

iii. Media: The quiz(zes) included in the selected media.

iv. User: You can enter names or a few characters to retrieve different names of the registered users.

v. Has Passed: You can filter between the passed and failed quizzes or select both.




Quiz Attempts


1. Click on What did a user score in each quiz attempt and what did he/she answer? under Quiz Score & Completions.




A Quiz Attempts report will generate which will show the number of attempts made on a quiz, which user attempted the quiz, score, and the time taken to finish the quiz. The report comprises of the following:


  • Media: The name of the media with its version number.

  • User: The name of the user who has attempted the quiz.

  • Quiz Title: The title of the attempted quiz.

  • Time: The date and time at which the quiz was attempted by the user.

  • Score: This shows how much a user scored in percentage in the quiz.

  • Passing Criteria: The passing criteria of that quiz in percentage.

  • Passed: If the user passed the quiz.

  • Time Taken: How much time did the user take to attempt the quiz.




2. Click on the user to view User Information.




The User Information will display. The User Information is further classified as Basic Profile, Registration Details, and Other Details.




3. Click on View Detail to view the Quiz Response.




You will redirect to My Quiz Response page from where you can view the user's response to the attempted quiz. The page includes basic information of the quiz such as who attempted the quiz, quiz title, status whether it was passed, and the score, etc. 


Furthermore, you can also view all the questions along with your selected answers. If you selected the correct answer, then you will see a Check marked against that question. In the case of an incorrect answer, the right choices will display, and a Cross will be marked against that question. The score obtained for each answer will also appear.




You can also refine your search using different filters:


i. Attempted Date: This will list all the attempted quizzes between the selected Attempted Date.

ii. Campaign: This will list all the quizzes that are included in a selected campaign from the dropdown list.

iii. Media: The quiz(zes) included in the selected media.

iv. User: You can enter names or a few characters to retrieve different names of the registered users.

v. Has Passed: You can filter between the passed and failed quizzes or select both.


vi. Percentage: You can view quiz attempts with a percentage score Greater Than, Less Than, Equal To or Between defined values.




Detailed Viewing History


This report will generate Detailed Viewing History of an Account/Channel. The complete viewing history of the users will be listed individually. The report may also include external viewers provided that access was granted for a specific media.This report can be generated for a select media or campaign within a given timeframe and shows all media which has been viewed irrespective of its completion progress. 


To know more about how Detailed Viewing History report works, click here. Note that this report will be generated for all users.



Roles


Administrator, Manager.